Stoney Creek Hospitality Partners with Stayntouch
Stoney Creek Hospitality Partners with Stayntouch to Enhance Unique 'Cabin by the Lake' Experience at 11 Properties
Stoney Creek chose Stayntouch to provide a flexible mobile PMS solution that would quickly onboard, simplify operations, and improve the guest experience.
BETHESDA, Md., July 27, 2022 /PRNewswire/ -- Stayntouch, a worldwide leader in cloud hotel property management systems and guest-centric technologies, today announced an expanded collaboration with Stoney Creek Hospitality. Stoney Creek is a hospitality management group that owns, operates, and manages two major hotel brands across the Midwest. Stayntouch was selected by Stoney Creek Hospitality to provide its mobile PMS and contactless solutions to 11 of its properties.
Stoney Creek Hospitality, founded in 1994, provides rustic luxury accommodations and genuine hospitality to its base of active, adventurous travelers. With each location displaying distinctive décor and modern facilities, Stoney Creek Hotels have a unique 'lake cabin by the lake' aesthetic.
Stoney Creek was looking for a flexible cloud-based PMS solution that was intuitive and easy to use, could be deployed rapidly and cost-effectively across many locations, and would help operations run more smoothly through automation and contactless check-in. Stayntouch checked all of the boxes.
According to Mark Creger, Vice President of Revenue Management at Stoney Creek Hospitality, "Before Stayntouch, we were using an inflexible on-premise system that was difficult for staff to learn and operate and lacked the customization we needed as a brand with multiple properties."
He went on to say, "The Stayntouch system is easy to use and train on, and its mobile communication and automation have greatly enhanced the productivity of our front desk and housekeeping teams. Our guests love the mobile check-in function that allows them to skip the front desk and check-in from their smartphone. Also, Stayntouch's implementation team is top-notch: They were able to deploy their PMS at 11 separate properties in under six weeks. Impressive work!"
Stayntouch Vice President of Implementation & Support, Priya Rajamani, replied, "We are excited to partner with Stoney Creek Hospitality and are delighted that our cloud-native PMS gives them the flexibility to deliver the 'home-away-from-home' experience that is embedded in their brand and realized across multiple unique properties in their chain."
"Our dedicated implementation team members take pride in deploying our PMS platform quickly and efficiently while ensuring that hotel staff has the training and support they need to get the most out of our platform and services. We look forward to continuing to support Stoney Creek Hospitality in their mission to deliver genuine hospitality."
About Stoney Creek Hospitality
Stoney Creek operates and manages two hotel brands in 5 states across the Midwest. Stoney Creek Hotel brands have been top competitors in their markets for over 25 years due to their commitment to comprehensive strategic planning and genuine hospitality.
Partnering with Stoney Creek, you'll experience their dedication to personal and professional growth through genuine, passionate hospitality resulting in an authentic home-away-from-home experience for your employees and guests.
Stayntouch delivers a fully mobile guest-centric hotel property management system (PMS) with a comprehensive library of over 1100+ best-of-breed integrations. Our cloud-native PMS platform empowers hotels to drive revenue, reduce costs, enhance service, and captivate their guests. Backed by a team of professionals with deep roots in the hospitality industry, Stayntouch is a trusted partner to industry-leading management companies such as Sage Hospitality, HEI Hotels & Resorts, and EOS Hospitality, world-class boutique brands such as Village Hotels, Pacifica Hotels, and First Hotels, and iconic independent properties such as the TWA Hotel, Showboat Hotel Atlantic City, and Zoku Amsterdam. For more information, visit www.stayntouch.com.